AND-E UK wins Best Employer – Large Insurer in the Insurance Post Awards

Employee-voted award underlines people focused ethos of motor insurer

London, 6th July 2023 – AND-E UK has been named as the Best Employer in the Large Insurer category of the 2023 Insurance Post Awards, announced last night in London. Shortlisted against much bigger brands, voting by colleagues across the company’s UK business secured the win.

With almost 600 colleagues employed across its UK operations in London and Newcastle, AND-E delivers insurance services both direct to consumers and businesses and on behalf of strategic partners, with a vision ‘To lead the way in connected mobility protection’.

“This win reflects our fantastic people who make AND-E a great place to work”, explained Gemma Robinson, People and Culture Director, AND-E UK. “AND-E is an ambitious business and we cannot achieve those ambitions without our dedicated teams. That’s why we are committed to putting our people first. We don’t just talk about putting our people first, we make sure they know they really do come first.

“We care about our people help them grow and we support the health and wellbeing of them and their families. It is an honour to have been named Best Employer – Large Insurer by Insurance Post, but more importantly it demonstrates that we are doing right by our people because it’s their votes that meant we won.”

The employee benefits and rewards, the company’s approach to people development and the way colleagues interact with each other all demonstrate that AND-E is more than just an insurance company. AND-E is with its people, no matter what their journey. The company recognises that each individual’s journey is rarely linear. And it understands the value of providing great career development opportunities to all corners of the business.

Gemma Robinson continued: “We show our people we genuinely care; it’s nothing more complicated than that. This gives them the confidence, trust and support to try something new and uncover a career that really excites them.”

Warren Hetz, CEO, AND-E UK added: “A business can only reach its full potential when its entire team is united in its ambition, and where everyone knows they are valued as an individual. We have invested a huge amount of time and effort in ensuring that our people are heard, feel part of our journey and understand the part they play in our success.

“This award is a win for the entire business, every member of the team, as well as a clear demonstration to anyone looking for an opportunity to build a career, that AND-E is a place where ambition and the progression of our people is central to our success”.


Employee testimonials:

Nathan Shield – Customer Claims Agent

“I love working for AND-E because the support and comradeship between colleagues and seniors in management alone is undisputable. The amount of support that you get when you join the company is brilliant. Even when you go from the training room onto the floor, the support that is there for you whenever you need it. And that’s what I like about the role that I do, especially in claims when you need to grab people at a minute’s notice, people are there, people will help ya. That’s what I like about the company.”

Yuvna Currun – Internal Content and Campaign Specialist

“I love working for AND-E because it is a family friendly company. After coming back from maternity leave, my working hours were adjusted so that I could still do a job that I was passionate about and look after my young family. If you are ambitious and have a family, AND-E is the place for you.”

Sanjana Das – Customer Service Team Member

“I like working at AND-E because everybody here is very inclusive. It’s multicultural, and the best thing is that there is recognition and appreciation for your work. Everything is delivered with equal respect at all levels. That’s why I love working here.”

Emma Robinson – Customer Experience Improvement Manager

“I love working at AND-E because they really celebrate us. They’ve got several platforms that recognise our colleagues for their contribution and their achievements, including our Customer Excellence Awards, HIVE and our Cultural Ambassador Award.”

Dawn Brotherton – Customer Service Team Member

“AND-E is a fantastic place to work, surrounded by brilliant people. There’s a real sense of teamwork within the company. It’s a company that strives to push you to your full potential, with so many chances for progression. There are lots of employee benefits as well.”


For further information or interviews please contact:


AND-E Press Office

Wendy Harrison

Tel: +44 (0) 7850 372469

Alison Reeson

Tel: +44 (0) 7876 597466




About Aioi Nissay Dowa Europe Group (AND-E) 

The Aioi Nissay Dowa Europe Group (AND-E) is the European subsidiary of Aioi Nissay Dowa Insurance Company Limited (ANDI). Headed by its holding company Aioi Nissay Dowa Europe Limited (ANDEL), AND-E has a principal focus on providing auto-centric insurance and protection products, either directly or on behalf of strategic partners. AND-E offers both retail and corporate products across multiple brands, with the approach tailored to best meet local needs. AND-E’s vision is ‘To lead the way in connected mobility protection’.

AND-E has a close working partnership with Toyota Motor Corporation, the largest single shareholder of MS&AD Insurance Group Holdings, Inc. Through its majority shareholding in Toyota Insurance Management SE (TIM), it provides Toyota’s insurance expertise across Europe and the same for Lexus under the trading style of Lexus Insurance Management.

AND-E acquired Insure the Box Limited, the largest telematics insurance provider in the UK in 2015. Other subsidiaries include the life insurance company, Aioi Nissay Dowa Life Insurance of Europe AG (ANDLIE).